Testimonials

Currently hundreds of hotels rely on our technology in Europe, Central and South America.


"All my staff at both hotels and I are totally satisfied with the work of Diamond PMS, having this tool at a time that is so sensitive to change is a great opportunity to increase efficiency and effectiveness in our operation. Now, we have improved our strategies as we acquire new reserves and promote all our services directly, being friendly processes and short form. In addition, we better control of our inventory... We love it!"

Maria Estefania Quiroa
President
Real Plaza Hotel & Naif Hotel Boutique, Guatemala
 
 


"Thank you Diamond HotelNet Group for helping us transcend borders in this globalized world, our web presence is effective now generating direct sales. Usually, hotels have as main purpose to obtain a high rooms occupancy, but still do not develop wide business strategies focused on the online market, it is easy to notice on their websites design. Since we rely on the advice and technology provided by Diamond HotelNet Group, we started generating direct customers showing substantial savings in commissions versus online travel agents (OTAs) . We appreciate very much the continued assistance of Michel and his team and we will install more technology with them for our hotels benefit"

Samir Ben
President
Shana Hotel & Resort, Costa Rica
 
 


"We work with the Diamond First Class PMS with incredible speed and accuracy. Our hotel is located in a remote place, but its management is performed with the highest technology available, in real time and from any device. What a relief not having to worry about availability anymore, since both front office and booking platforms work in real time with an extraordinary visibility. This management system in the cloud has brought daily operation and commercial work to 360 degrees, thanks to its friendly and multifunctional platform. The installation was quick, inexpensive and with incredible results. If we compare price vs. quality I stay with this system forever"

José Luis Bordas
Owner
Punta Caracol Aqua Lodge, Panamá
 
 


"Thank you Diamond HotelNet Group for helping us reach out other latitudes, our online performance is effective and profitable. We have reduced response times in every process of our hotel, with a visible effect on our customers satisfaction based on our professionalism. We are so grateful today that we made the decision to swap the computer system to install Diamond First Class PMS "

Guillem Grau
Rooms Division Manager
Hotel Terranostra, Chile
 
 
 
"We have been working with Diamond HotelNet Group for a few years now, because we always get excellent results in online sales and customer satisfaction by technology services focused on excellence. Michel and Diamond team have been a huge success in the process of capturing online customers. Always have proper orientation to reverse an unproductive situation into efficient and continuous actions"

Sandor Tupi
President
Elite Hotels & Resorts, Costa Rica/Colombia